Healthcare Expertise, Done Right
We listen first. Then we act.
We handle the administrative heavy lifting—appointments, calls, coverage and patient support—so you can focus on care.
Your Partner in Patient Care, Not Paperwork
Between prior auths, no-shows, and billing disputes, administrative work shouldn’t overshadow patient care.
Research Shows:
- Prior Auth Delays: 88% of providers report delays causing care setbacks (AMA).
- No-Shows: 18–25% missed appointments cost $150B annually (MGMA).
- Billing Errors: 80% of medical bills contain errors (Kaiser Health News).
SLA Commitments:
- Prior Auth Turnaround: 5–7 business days (vs. 14–21 industry average).
- No-Show Reduction: 30% fewer missed appointments via automated reminders.
- Clean Claims Rate: 95%+ first-pass acceptance.
| Common Challenges | How We Help |
|---|---|
| Prior auth delays stalling care. | Verify coverage, submit auth requests, and track approvals proactively. |
| Missed appointments draining revenue. | Send automated reminders (call/SMS/email) and confirm visits 48 hours prior. |
| Unpaid balances lingering on A/R. | Generate clear statements, offer payment plans, and follow up gently. |
| Unanswered patient questions overwhelming staff. | Handle calls about treatment plans, lab results, and referrals. |
Core Services
Patient Scheduling & Appointment Management
- Book/reschedule appointments and send reminders via call, SMS, or email.
- Result: 30% fewer no-shows with automated confirmations.
Patient Support & Care Coordination
- Book/reschedule appointments and send reminders via call, SMS, or email.
- Result: 30% fewer no-shows with automated confirmations.
Pre-Authorization & Eligibility Verification
- Book/reschedule appointments and send reminders via call, SMS, or email.
- Result: 30% fewer no-shows with automated confirmations.
Patient Feedback & Surveys
- Book/reschedule appointments and send reminders via call, SMS, or email.
- Result: 30% fewer no-shows with automated confirmations.
Patient Statements
- Book/reschedule appointments and send reminders via call, SMS, or email.
- Result: 30% fewer no-shows with automated confirmations.
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Frequently Asked Questions
Explore our comprehensive range of innovative services, tailored to meet your every need and fuel your success.
We provide comprehensive Medical Billing solutions, including insurance claim creation and submission, claim monitoring and resolution (for rejections, denials, or scrubbing errors), handling appeals, addressing under/overpayments, generating detailed financial reports, and offering policy recommendations tailored to local payer rules.
Our team stays up-to-date with the latest Medicare rules and guidelines. We utilize advanced billing software and local payer policy knowledge to ensure all claims are accurate, compliant, and processed efficiently to minimize denials.
By outsourcing your Medical Billing to us, you can reduce administrative overhead, streamline claim submissions, and improve cash flow. This allows your staff to focus more on patient care, while we handle the complexities of Medical Billing.
We proactively monitor all claims and quickly address any rejections or denials. Our team works on appeals, resolves issues with local payer rules, and ensures timely reimbursement. We also provide detailed reports to keep you informed about claim statuses and resolutions.